Terms of service

1. Scope and seller

These terms apply to all orders placed through martisberlin.com. Your contract partner is Marti Women for Women, Özge Keskin-Igde, Kavalierstr. 7, 13187 Berlin, Germany, hello@martisberlin.com.

2. Conclusion of contract

The presentation of products in the shop is not a binding offer. By clicking the order button at the end of checkout you place a binding order. Before that you can review and correct your entries at any time. The contract is concluded when we confirm your order by email. The contract can be concluded in English or German.

3. Storage of the contract text

We store your order details and send them to you by email. You can read these terms on this page at any time. For security reasons, past orders are not accessible online without a customer account.

4. Prices and shipping costs

All prices are final prices in euros. As a small business under § 19 (1) UStG we do not charge or show VAT. Shipping costs are added and shown in the cart and at checkout; see our shipping policy. For deliveries outside the EU, customs duties or import taxes may apply and are paid by the customer.

5. Payment

You can pay with the payment methods shown at checkout. Payment is due when you place the order.

6. Delivery

We deliver to the countries listed in our shipping policy, within the delivery times stated there. If an item is unexpectedly unavailable, we will inform you without delay and refund any payment already made.

7. Retention of title

The goods remain our property until they are paid for in full.

8. Right of withdrawal

Consumers have a statutory right of withdrawal. Details are in our withdrawal and returns policy.

9. Handmade products

Our products are made by hand. Small differences in colour, size and pattern from the photos are part of the craft and are not defects.

10. Warranty

The statutory warranty rights apply.

11. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. In cases of slight negligence we are liable only for breaches of essential contractual obligations, limited to the foreseeable damage typical for this kind of contract.

12. Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

13. Applicable law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of the country where you live remain in force.